From the minute I enquired about a place for my little boy at Twinkles, I got such a great impression. The nursery itself is lovely, full of activities and colour. They have a great garden area too with plenty to play with and learn about. I always feel kept in the loop when my little boy is there and never have any concerns. His diet is great and he always eats well at Twinkles. The staff are fantastic and to say how shy my my little one tends to be, has gained a great bond with all of his Key Persons so far.
We went through a couple of nurseries in which we had negative experiences before we found twinkles. They have been amazing from day dot and our son has excelled and blossomed as an individual. I had anxiety leaving our son after the previous experiences elsewhere but the staff go above and beyond to make sure both parents and children are comfortable. The garden area is huge so great for outdoor explorers. Handover on a morning is easy with no tears or screams and he always comes out on an evening with a big smile which always makes life much easier. They are also the only nursery I’ve seen that serve full and proper meals, especially tea as our little one loves his food so he was previously always coming home starving but not anymore. He’s definitely settled way better than we could have wished for in the 6 short months that he has been there.
My daughter has been coming to twinkles since she was 9 months old... she has just turned 2 and looks forward to coming to nursery which is great to see how much she enjoys her time at Twinkles. The staff are really friendly, Jess my daughters key worker is amazing!!!!!
Twinkles White Rose is just amazing, from the facilities and the placement, to the staff and the activities. It is placed on office building site and you can only get to it through security barrier that is accessed through intercom. The staff were amazing and I have never thought that they will manage to make my daughter settle in as quick as they did. My daughter born in 2020 in full lockdown she has not had interaction with people and she was scared and shy and she would be so attached to me that no one could pick her. Alice has done an amazing job, she is wonderful. After just 2 days of nursery, on the 3rd my daughter she did not cry after my at all. Amazing work. The play area and the toys are just amazing and they have an amazing outside area for the kids to play. I am very happy with the nursery.
Our daughter Alex started nursery one month ago on 1 March when she had just turned 1 year. She was very emotional on her first couple of sessions, however the staff were very professional, kind, helpful and supportive. Honestly I cannot praise them enough! Alex’s English language is not her mother tongue and she struggled a little bit by not understanding anyone. So apart from all these new faces, new environment, the language everyone had been speaking was unfamiliar as well. Her key worker put some baby songs on tablet for her in her native language which immediately had a positive impact on her and consoled her. They have also been doing the utmost to adhere to her fully plant based and refined sugar free diet. At last but definitely not least Alex has been given great support with her potty training. As she has been potty trained since 7 months old we thought it would be helpful if the nursery staff could support her with this as well. Alex as well as we as parents put a lot of effort in potty training and we felt that if we are not supported from nursery all our efforts as well as Alex’s achievements will be in vain. So when we firstly met with Pauline, the nursery manager, and raised this subject she reassured us that this as well was something they could do for us! We felt relieved and very happy! Now one month later Alex is doing amazing with potty. We would like to take this opportunity and once again thank Karen, her key worker, who has been fantastic and very dedicated to continue potty training Alex!!
As all parents do, we also wanted the best start for Alex and during our first meeting with Pauline we realised that Twinkles Nursery can provide exactly what we hoped for and what we wanted for our daughter! In the same instant Pauline said “ We do our best to keep baby routine exactly as it is at home and to change as little as possible so she is happy here” I thought that’s it , that’s the place I want my child to spend her days when not at home! I instantly felt relieved and happy that these people will take care of my daughter in the same way I would. I think this is exactly what every parent wants to hear, isn’t it :-). I am pleased to say Alex is very well settled now and is having great time at Twinkles!
After looking at several nurseries and not feeling comfortable with any of them, I was beginning to worry that I wouldn’t find anywhere suitable for my little boy. That was until I visited Twinkles, from the first contact, they acted professionally and were super informative, I just got such a good feeling as soon as I stepped inside.
My little boy joined the baby room, and I’ll be honest he cried at every drop off in the morning and every pick up for around 4 weeks (he was a lockdown baby, so hadn’t spent any time without me or his dad). It was very hard to experience but the staff in the baby room are fantastic, Karen has a voice that makes everyone smile and the babies just want to be around her. Laura is amazing beyond belief, she is animated, always in a cheery happy mood and has the highest level of energy (I don’t know how they do it). You can tell she truly cares, about her job and those she is looking after. When I drop him off in the morning now and he puts his arms out to go to Laura and she takes him (now tear free). This brings me so much joy as I know he is so happy and settled with her and all the staff now.
Since he joined nursey I have seen by little boy come on leaps and bounds, as mentioned he was a lock down baby so didn’t leave my side ever. Now he is so adventurous, continuously exploring and his speech as well as how he interacts with people has developed massively. He has such a cheeky personality.
While I has such a good feeling from the moment I visited Twinkles, this was reinforced by a few key things this nursey does which puts them head and shoulders above the rest; the first is they provide nappies and wipes this is the only nursey I looked at that did this, such a good idea. The second is they have chef, who provides varied and balanced meals as well as snacks every day. The last reason is the app (capture) this is updated several times throughout the day and includes all naps, nappies, food and snacks consumed as well as updates on activities they have done and so many cute images. Detailed updates are also provided monthly in line with education development.
My two boys have been coming to Twinkles since they each turned 1 and have both absolutely loved their time there. The setting itself as well as the structured activities, meals, learning support, relationships with key workers and resources/toys/books etc. have all exceeded expectations and their development has come along enormously. The large garden area is great and the children spend lots of time outside. They have both formed strong relationships with staff and other children alike, and look forward to their 3 days there a week. During Covid, the management team have done a great job of keeping the parents informed, relaying important information and making the necessary changes to the setting to keep everyone as safe as possible. And whilst currently the opportunity for daily catch-ups with the boys' key workers to the extent that we were used to is difficult, they will always take the time to answer questions and have continued parent partnerships via scheduled phone calls. All in all, I couldn't have hoped for a better nursery setting for the boys - sadly they will both be leaving when my eldest starts school this September and they will miss Twinkles no end!